With every case, we have a game plan, or a plan of action. First, we get as much information from you and your family as possible. We do this either with an in-office or an over-the-phone interview. We also require you do some homework of your own. As part of this, you'll be given a checklist of things to do. We clarify each step of the process to you and work with you to insure we have all the necessary information to proceed with your case.