With every case, we have a game plan, a plan of action. First, we get as much information from you and your family as possible. We do this either with an in-office or an over the phone interview. We also require you do some homework of your own, as part of this you'll be given a checklist of things to do. We clarify each step of the process to you and work with you to insure we have all necessary information to proceed with your case.